Effective Date: 1 May 2025
Thermal Beyond Sight (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is collected and processed properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.
We may collect and process the following types of personal information:
Contact Information: Name, telephone number, and email address.
Business Information: Company name, job title, and related details when engaging with our services.
Technical Information: IP addresses, browser type, and device identifiers when you visit our website.
Communication Records: Any information you provide via email or direct contact.
We do not use contact forms on our website; however, you may contact us directly using the contact details provided.
We collect and use personal information for the following purposes:
To provide and manage our Thermal Imaging and Earth Leakage Testing services.
To respond to your inquiries and communicate with you effectively.
To maintain and improve our website and services.
To comply with legal, regulatory, and contractual obligations.
For legitimate business interests, including risk assessments and reporting aligned with insurance audits and safety compliance.
We process personal information based on the following legal grounds:
Consent: When you voluntarily provide us with your information.
Contractual Necessity: To fulfill service agreements.
Legal Obligation: To comply with applicable laws and regulations.
Legitimate Interest: For the improvement of services and communication relevant to your business interests.
We do not sell or trade your personal information. However, we may disclose your information to:
Service providers and partners assisting in delivering our services (subject to confidentiality agreements).
Insurance brokers, underwriters, or auditors where reporting forms part of compliance or risk management strategies.
Regulatory authorities where required by law.
We do not intentionally transfer your personal data outside of South Africa. If required, we will ensure that appropriate safeguards are in place as mandated by POPIA.
We implement reasonable organizational and technical measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet can be guaranteed as 100% secure.
You have the right to:
Access the personal information we hold about you.
Request corrections or deletion of your personal data.
Object to the processing of your data under certain circumstances.
Lodge a complaint with the Information Regulator of South Africa.
To exercise these rights, please contact us at:
Phone: 082 814 9342
Email: morne@thermalbeyondsight.co.za
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
We may update this Privacy Policy periodically. Any changes will be posted on our website with the revised effective date.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: morne@thermalbeyondsight.co.za
📞 Phone: 082 814 9342